Policies

DTF Transfer Policy: DTF Transfers are non-refundable. We will not refund purchases due to user errors. We will however replace defective transfers at the time that they arrive. 

Custom transfer files/designs uploaded to gang sheets and for custom prints must have transparent backgrounds. Please do not leave notes for us to remove them.

High Quality design files will produce high quality prints. Design files must be png files, with transparent backgrounds with at least 300 dpi. You can use our gang sheet builder on our website if you are unsure about the dpi and need to check it. 

Sizing- All Individual Print sizing is figured by the longest side of the design. This applies to custom prints and prints ordered from our designs.